CUSTOMER SERVICE


Power Juicer is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below.

Power Juicer Customer Service:
Customer service hours Monday - Friday at 9:00 am till 7:00 pm Eastern Standard Time
Customer service hours Saturday at 9:00 am till 5:00 pm Eastern Standard Time
Phone: 1-973-287-5150

For more information on the Jack LaLanne Power Juicer line, please visit us on:
www.mypowerjuicer.com

To check the status of your order 24 hours per day, seven days per week,
simply click on www.customerstatus.com

For more information on your Power Juicer and other Power Juicer products,
please go to www.mypowerjuicer.com


     60-DAY LIMITTED WARRANTY


Manufacturer's 60-Day Limited Warranty

The manufacturer warrants that your product is free of defects in materials and workmanship and will, at its option, repair or replace any defective component that is returned to it. This warranty runs for sixty (60) days from the original date of purchase, and is valid only in accordance with the conditions set forth below:

1. Normal wear and tear are not covered by this warranty. This warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.

2. The warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated. This warranty is void if the product has been subject to accident, misuse, abuse, impropermaintenance or repair, or unauthorized modification.

3. This limited warranty is the only written or express warranty given by the manufacturer. Any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is theexclusive remedy of the consumer under this warranty. The manufacturer shall not be liable for any incidental or consequential damages for breach of this warranty or any implied warranty on this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

5. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

6. The manufacturer shall not be liable for the loss of use of any product, loss of time, inconvenience,commercial loss or any other indirect consequential, special or incidental damage due to breach of the above warranty or implied warranty, except of theextent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on the product is excluded.


Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $6.99 to cover return postage and handling to the following address: Tristar Products Inc., P.O. Box 3007, Wallingford, CT 06492.


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     PRIVACY POLICY


We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the Web pages, newsletters, discussion lists and opt-in announcement lists owned and operated by Tristar Products Inc. The following discloses our Privacy Policy.


What information are you collecting and how are you collecting it?

Every computer connected to the Internet is given a domain name and a set of numbers, that serve as that computer's "Internet Protocol" IP address. When a visitor requests a page from any web site within the Tristar Products Inc. network, our Web servers automatically recognize that visitor's domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the Tristar Products Inc. network, its users, or to cooperate with law enforcement. See also Will you disclose the information you collect to outside third parties? We do not collect and evaluate this information for specific individuals. Our Web servers do not record e-mail addresses of the visitors.


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What are cookies?


From time to time, Tristar Products Inc. network or its advertisers may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of Tristar Products Inc. network of web sites you have visited or customized, so the next time you visit, those pages may be readily accessible. Our advertisers may also use cookies to ascertain how many times you've seen an advertisement. Our advertisers and we may use this information to better personalize the content, banners, and promotions that you see on our site. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other web sites may be diminished and some features may not work as intended.


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How do you use single-pixel gifs?

Tristar Products Inc. network and its advertisers may use single-pixel gif images, sometimes referred to as web bugs or web beacons, to count Web page accesses and gather some general statistical information. Tristar Products Inc. network does not gather personal information through the use of these images. Our advertisers may use single-pixel gifs that can track personal information from cookies that may have been previously placed on a user's computer by an advertiser.


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What information do you collect when I register for something?

Tristar Products Inc. network offers access to some services that are free but that require registration. We may use your registration contact information to send notification of Tristar Products Inc. network products and services by e-mail and/or postal mail. We also may share that information with our clients. Our clients may send you promotional material that is related to the topic of the service for which you registered unless you have chosen not to receive it. We may also use your IP address internally and share it with third parties. See Will you disclose the information that you collect to outside third parties?


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What other information do you request?


We may also request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about conferences and trade shows). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No-Spam" policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.

We may from time to time send e-mail announcing new Tristar Products Inc. network products and services. Except as stated above, Tristar Products Inc. network will not send you e-mail that you have not agreed to receive. If you choose to supply your postal address in an online form, you may receive mailings from other third party companies.

When you enter a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.


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What information do you collect when I purchase something?

If you are purchasing something from Tristar Products Inc. network , we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. Credit card and e-mail information will not be shared or sold to third parties for any purpose without your express permission.

Certain Tristar Products Inc. network properties use a shopping cart feature that safeguards this information by using industry standard SSL (Secure Socket Layer) encrypted servers. SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.

Wherever Tristar Products Inc. network collects personal information we make an effort to include a link to this Privacy Policy on that page.


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Will you disclose the information you collect to outside third parties?

Tristar Products Inc. network will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

1) Conform to the edicts of the law or comply with legal process served on Tristar Products Inc. network ,

2) Protect and defend the rights or property of the Tristar Products Inc. network of sites and related properties, or visitors to the Tristar Products Inc. network of sites and related properties,

3) Identify persons who may be violating the law, the Tristar Products Inc. network legal notice and Web site User Agreement, the rights of third parties, or otherwise misusing the Tristar Products Inc. network or its related properties,

4) Cooperate with the investigations of purported unlawful activities.

Tristar Products Inc. network uses reasonable precautions to keep the information disclosed to us secure. Tristar Products Inc. network reserves the right to transfer all such information in connection with the sale of all or part of Tristar Products Inc. network 's capital stock or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat information about their users.

See below, What else should I know about my privacy when online?

Your Consent

Your Consent To This Agreement By using our Web site, you consent to the collection and use of information by Tristar Products Inc. network as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


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© 2006 Presented by Tristar Products Inc. • Privacy PolicyWarrantyCustomer Service

To Order Power Juicer & Accessories By Phone Toll Free: 1-800-526-2518 (MON-FRI 9AM to 7PM EST & SAT 9AM - 5PM EST)