Customer Care Information

Power Juicer is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us and we will respond as soon as possible.

If you would like to check the status of your order, simply click www.customerstatus.com 24 hours per day, seven days per week for the latest information.

MANUFACTURER’S LIMITED WARRANTY

The manufacturer warrants that your Jack LaLanne Power Juicer is free of defects in materials and workmanship and will, at its option, repair or replace any defective juicer that is returned. The Jack LaLanne Power Juicer’s motor is warranted for the lifetime of the original purchaser, and all other parts and components are warranted for 60 days from the original date of purchase. This warranty is valid only in accordance with the conditions set forth below:

  1. Normal wear and tear are not covered by this warranty. This warranty applies to consumer
    use only, and is void when the product is used in a commercial or institutional setting.
  2. The warranty extends only to the original consumer purchaser and is not transferable.
    In addition, proof of purchase must be demonstrated. This warranty is void if the product
    has been subject to accident, misuse, abuse, improper maintenance or repair, or
    unauthorized modification.
  3. This limited warranty is the only written or express warranty given by the manufacturer.
    Any implied warranty of merchantability or fitness for a particular purpose on this product
    is limited in duration to the duration of this warranty. Some states do not allow limitations
    on how long an implied warranty lasts, so the above limitation may not apply to you.
  4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund
    of the purchase price) is the exclusive remedy of the consumer under this warranty.
    The manufacturer shall not be liable for any incidental or consequential damages for
    breach of this warranty or any implied warranty on this product. Some states do not
    allow the exclusion or limitation of incidental or consequential damages, so the above
    limitation or exclusion may not apply to you.
  5. This warranty gives you specific legal rights, and you may also have other rights which
    vary from state to state.

    If you want to order or have questions about specific parts or accessories, feel free to call us at our customer care department:
    Customer Service hours Monday - Friday at 8:00 am till 9:00 pm Eastern Standard Time
    Customer Service hours Saturday - Sunday at 9:00 am till 5:00 pm Eastern Standard Time
    Phone: 1 (973) 287-5150

    For further assistance in Spanish call : (973) 287-5175
    Para ayuda in español llame al : (973) 287-5175

Procedure for Warranty Repairs or Replacement

If warranty service is necessary, the original purchaser must pack the product securely
and send it postage paid with a description of the defect, proof of purchase, and a check
or money order for $29.99 to cover return postage and handling to the following address: Tristar Products, P.O. Box 3007, Wallingford, CT 06492.

To View Click on Limited Warranty

NEW PRIVACY POLICY

We are updating our privacy policy to address some of the new ways in which we intend to use information at our sites www.powerjuicer.com. As part of this update, we will be able to better customize the products and services we offer to you, as well as offer you additional opportunities to purchase products and services of interest to you. These changes will apply to information you provided in the past as well as information you provide in the future. We encourage you to review the updated policy in its entirety.

If you decide not to accept this updated privacy policy, you will no longer be able to participate in the activities available through the Web site that include collection of information /your information will be handled under our prior policy.

[ click here to view prior privacy policy ].

To inform us of this choice, e-mail us at privacy@tristarproductsinc.com before June 30, 2008. Otherwise, your information will be treated in accordance with the updated/new policy.

PRIVACY POLICY

Welcome to this web sites owned and operated by the Tristar Products, Inc. and its affiliates and/or subsidiaries (“Tristar Products”). Tristar Products is pleased to offer its products and provide other related information and materials to you through this Web site located at www.powerjuicer.com. Because your privacy is important to us, we provide this notice explaining our online practices and your choices regarding our use of information about you collected through this website. This Notice applies only to the information collected by the Tristar Products from the users of our Web site.


Information We Collect

To enable you to participate in our site offerings and fulfill your request for products and services, we may collect certain personally identifiable information, including contact information such as name, address, telephone number, and e-mail address, as well as payment information (e.g. credit card numbers and billing address). In addition, we may collect information about your interest in and use of our products and services.

In addition, we may collect certain non-personally identifiable information when you visit our website such as the domain name of your Internet service provider, type of browser you are using (e.g., Internet Explorer, Firefox), and the type of operating system you are using (e.g., Windows 2000 or Mac OS).


How We Use Information

We use information you provide to fulfill your requests for our products and service (e.g., send you the product you requested), respond to your questions, improve our Web page content, and to offer you other products, programs or services that we believe may be of interest to you. We also may use personally identifiable information to contact you regarding your use of our products or services, changes to our Privacy Policy, Terms of Use, or other policies or terms that affect you and use of our Web site or our products and services. In addition, we may use such information to improve the content and navigation of our Web site, or for other internal purposes.

We may use the services of agents and contractors to assist us in providing our products and services.

We may, from time to time, share personally identifiable information with unrelated third parties (e.g., other marketers) to enable them to provide users with opportunities to learn of products or services in which they may be interested. Please see the “Your Choices” section below for more information on how you can express your preferences regarding our sharing of information.

We may disclose personally identifiable information in response to legal process (e.g., a court order or a subpoena) or comply with legal requirements. We also may disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required or permitted by law. In addition, we may transfer information about you if we are acquired by or merged with another company.

In addition, we may disclose anonymous, aggregated user statistics to third parties for a variety of purposes. For example, we may disclose how many individuals visited certain areas of our Web site, how many men or women receive purchase a particular product, or other demographic data about users of our products or services.


Your Choices

As noted above, we may use the personally identifiable information we collect from you to offer you products and services that may be of interest to you. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of e-mail communications or by contacting us at [unsubscribe@tristarproductsinc.com]. Please note that even if you opt out of promotional messages from us, we will continue to send you important account-related information.

If you would like to request that we not share your information for such purposes, please send us an e-mail at (unsubscribe@tristarproductsinc.com).


How We Use Cookies

To enhance your experience with our site, our Web pages may use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences.

We use cookies to understand site usage and to improve the content and offerings on our site[s]. For example, we may use cookies to personalize your experience at our Web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our site[s]. We also may use cookies to offer you products, programs, or services.


Collection of Information by Third-Party Sites

We sometimes may offer content (e.g., promotions) that is sponsored by or co-branded with an identified third party. In these instances, the third party may obtain information that you voluntarily submit to participate in a site activity. We have no control over the third party’s use of this information. The site will notify you at the time of information collection if a third party will obtain such information.

In addition, our site may contain links to other sites whose information practices may be different than ours. You should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.


Data Security

We have security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.


Updates

From time to time, we may update this Privacy Policy. We will notify you of material changes to our Privacy Policy by placing a notice on our website. Please check back to this policy statement at our website to learn what information we collect, how we use it, and to whom we share it.


How to Contact Us

If you would like to contact us for any reason regarding our privacy practices, please e-mail privacy@tristarproductsinc.com or write us at:
Tristar Products Inc. 492 Route 46 East, Fairfield, NJ 07004


This policy is effective as of June 30th, 2008.
FREQUENTLY ASKED QUESTIONS
PRODUCT INFORMATION

Q. What is the Ab Coaster made of?
A. The Power Juicer is designed for quality and performance. The body is made of a FDA approved
food grade material. Combined with a 3,600 RPM whisper quiet induction motor and surgical quality
stainless steel blades. The convenient extra-large round chute accommodates most fruits and
vegetables whole to help utilize the whole fruit resulting in up to *30% more juice. *Amounts of juice
will vary depending upon ripeness and size of different fruits & vegetables and results will vary for
different juicers.

Q. What’s included with the Jack LaLanne Power Juicer?
A. The Jack LaLanne Power Juicer is just one component of the entire Jack LaLanne Power Juicer System. You’ll also receive:

- Recipe Books
- Lifetime Motor Warranty
- 60 Day Money Back Guarantee (Less Shipping & Handling!)
- Juice Club Membership (only for Power Juicer Pro)

Q. How do I order the Jack LaLanne Power Juicer?
A. Ordering the Jack LaLanne Power Juicer is EASY!
1. Order Online: It’s safe, secure, and easy!
2. Order by phone: 1 (973) 287-5150

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SHIPPING INFORMATION

Q. How long will it take to receive my Jack LaLanne Power Juicer and how will it ship?
A. Standard delivery is 4-6 weeks. Rush shipping is available and you can receive your Power Juicer
in 7 to 10 business days via special carrier. You will receive an email from us with shipping
confirmation and (tracking number so that you can track your package.) not currently in effect.

Q. How much does the Jack LaLanne Power Juicer weigh in the shipping box?
A. The Jack LaLanne Power Juicer weighs approximately 17 lbs.

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GUARANTEE AND RETURNS POLICY

Q. Is my Jack LaLanne Power Juicer covered by a warranty?
A. Yes, Every Jack LaLanne Power Juicer is covered by a manufactures
60 - day money back guarantee, less shipping and the motor has a lifetime warranty.

Q. Procedure for Warranty Repairs or Replacement On the Motor
A. If warranty service is necessary, the original purchaser must pack the product securely
and send it postage paid with a description of the defect, proof of purchase, and a check or
money order for $29.99 to cover return postage and handling to the following address:
Tristar Products Inc., P.O. Box 3007, Wallingford, CT 06492

Q. How do I go about returning my Jack LaLanne Juicer?
A. If you’re not 100% satisfied- for any reason- contact a Jack LaLanne Power Juicer
Customer Service Representative at 1-973-287-5150 for a return authorization.

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COMMON QUESTIONS ABOUT THE JACK LALANNE POWER JUICER

This summary briefly answers common questions, read operating manual before use.

Q. Why won’t the power turn on?
A. First, check that the switch is in the on position. Then, check that all parts are assembled
properly. The unit has a built-in safety device that will not let the motor turn on if not assembled
properly. The Power Juicer also has a built-in Thermal Cut Off Safety Switch. If the machine was
running, then shut down due to accidental overheating, then there is a 10 minute cooling time
before the machine will restart. This helps to protect the motor from seizing.

Q. Can I order spare parts?
A. Yes, you can visit us on the web at www.powerjuicer.com under the parts heading.
Replacement parts kits are also available on the back inside cover of the operating manual
or call 1 (973) 287-5150.

Q. Why is my Power Juicer clogged?
A. This may happen for a number of reasons:
1. If the fruit you are using is over ripe.
2. If there is too much pulp in the filter. Turn the machine off and clean the filter.
3. If you are using fruits such as bananas or avocado. These fruits cannot be juiced in the
Power Juicer. Add them separately to a blender for smoothies.

4. The spout may be blocked by a piece of pulp that may have passed through the filter causing
the juice to collect in the receptacle and overflow. Turn the machine off, wait for the blade to
stop spinning and inspect the spout. Clear the blockage so the juice can flow freely.

Q. Can I put the whole fruit in the Power Juicer?
A. Yes, as long as it fits in the chute and does not have large pits or hard skins. Due to personal
preferences and nutritional opinions it is difficult to determine an individuals eating habits.
Therefore, we recommend juicing produce the way you would normally consume it with the
exception of cooking. Before juicing any produce it is important to wash it thoroughly to
remove dirt and pesticides.

Q. Can I put whole fruits with large pits in the Power Juicer?
A. No, remove large pits such as mango, peach, etc., as they will damage the blade and
possibly the unit.

Q. Can I put all components in the dishwasher?
A. All components are dishwasher safe with the exception of the motor housing in a regular
household dishwasher. Not for use in a European import or commercial dishwasher as
temperatures may vary due to different manufacturers.

Q. How can I make smoothies if you can not add milk, yogurt, ice or bananas to the Power Juicer?
A. The Power Juicer will not make smoothies, only fresh juice for smoothies. Add all smoothie
ingredients separately in a blender.

Q. What is the diameter of the feed chute?
A. The inside diameter of the chute is approximately 3”.

Q. How can I juice carrots?
A. Carrots can be a bit challenging to juice due to their dense nature and irregular shape.
Do not over stuff the chute. Leave some room on the sides to be able to maneuver the
carrots while juicing. They tend to bounce around in the chute. Use the pusher to guide
them to the blade.

Q. Can I add ice or liquid to the Power Juicer?
A. No, ice turns to water and any other liquid that is poured in will cause an abundance of liquid
in the receptacle. It will overflow and run out the sides of the receptacle. Add these items
separately in a glass, pitcher or blender.

Q. How can I get berry juice to come out of the receptacle?
A. Follow the berries with a fruit or vegetable that contains a larger volume of juice. These fruits
will produce more juice and push the berry juice through the receptacle. If you choose to
juice only berries then take the machine apart and empty juice from the receptacle into a
glass or bowl.

Q. How can I get more pulp for cooking recipes?
A. Unfortunately you may have to juice quite a bit to get a lot of pulp. The Jack LaLanne
Power Juicer gives up to 30% more juice than other juicers so there is usually not a lot
of pulp left. The good news is you can freeze the pulp in airtight bags or containers.
So every time you make fresh juice, just freeze the pulp until you are ready to use it.

Q. How long does the fresh juice last?
A. To get the full benefits of fresh juice it is best if you drink it right away. As fresh juice sits it
looses significant amounts of vitamins and nutrients. Some juices last longer than others
and refrigerate well as long as they are in a sealed container. They can only be kept for a
few hours. Preferably in a glass covered container so the flavor is not altered. You can
add a few drops of lemon juice to help maintain the flavor. Here is a list of juices that
refrigerate well: carrot, apple, orange, pear, grape, grapefruit, pineapple, kiwi, prune,
peach, celery, and beet juice. You can also freeze fresh juice the same way. Juice can
be frozen in an airtight container for up to one month.

Q. How long does the pulp last?
A. Fruit and vegetable pulp can be frozen. It is best if it is in an airtight container or freezer bag.
Discard after one month. We recommend that you use a separate container or bag for each pulp.

Q. Is there a customer service number I can call?
A. Yes, should you have any problems our friendly customer service staff is here to help you if
you have a question? We are available at 1 (973) 287-5150.

Q. Can I use wheatgrass in my Power Juicer?
A. Yes, it works best if you roll it up in something leafy such as spinach and follow with something
juicy such as pineapple. If you choose to juice wheatgrass alone just roll it up and insert it in
the Power Juicer.

Q. Can I use cherries whole in my Power Juicer?
A. Yes, but only if the pits have been removed prior to juicing. A quick, easy way to do this is by
using a cherry pitter.

Q. Can I use grapes with seeds and stems?
A. Yes, we recommend you wash them thoroughly prior to juicing.

Q. Can I put a rind of the melon in the Power Juicer?
A. Yes, we recommend you wash them thoroughly prior to juicing. We do not recommend
leaving the rind on the cantaloupe due to recent cases of salmonella contamination.
This is a personal preference.

Q. Can my Power Juicer be used as a food processor? Is there a special attachment I need?
A. No, there is no attachment that turns the Power Juicer into a food processor. However,
the Power Juicer leaves behind pulp from the fruits and vegetables that is used to cook
with or freeze to make delicious frozen treats. Use the pulp to make healthy sauces, salsas,
dips, muffins and more.

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TERMS OF SERVICE (TOS)

Welcome to this web sites owned and operated by the Tristar Products, Inc. and its affiliates and/or subsidiaries (“Tristar Products”). Tristar Products is pleased to offer its products and provide other related information and materials to you through this Web site located at www.powerjuicer.com.

IMPORTANT - BEFORE INSTALLING, ACCESSING, OR USING ANY PART OF THIS SITE, YOU SHOULD READ THE FOLLOWING TERMS AND CONDITIONS CONTAINED IN THIS TERMS OF SERVICE AGREEMENT (THE “TOS”) CAREFULLY AS THEY GOVERN YOUR ACCESS TO AND USE OF THIS SITE (COLLECTIVELY, THE “TRISTAR SITES”). TRISTAR PRODUCTS IS WILLING TO LICENSE THE USE OF THIS SITE TO YOU ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS AND CONDITIONS CONTAINED IN THIS TOS. IF YOU DO NOT AGREE WITH THIS TOS, YOU ARE NOT GRANTED PERMISSION BY TRISTAR PRODUCTS TO ACCESS OR OTHERWISE USE THIS AND ARE INSTRUCTED TO EXIT IMMEDIATELY.

TERMS AND CONDITIONS
  1. LICENSE GRANT. This site is provided by Tristar Products, and this TOS provides to you (identified herein as “you” or a “User”) a personal, revocable, limited, non-exclusive, royalty-free, nontransferable license to use this site conditioned on your continued compliance with the terms and conditions of this TOS. You may print and download materials and information from this site solely for your personal use, provided that all hard copies contain all copyright and other applicable notices contained in such materials and information. This TOS is only a license and not an assignment or sale. Accordingly, you expressly acknowledge and agree that Tristar Products transfers no ownership or intellectual property interest or title in and to this site to you or anyone else.
  2. LICENSE GRANT RESTRICTIONS. Notwithstanding the foregoing, you may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use in any manner not expressly permitted herein, including, without limitation, for commercial purposes, this site and any of the information, images, text, graphics, interfaces, photographs, audio, video, sounds, artwork, designs, computer code (including html code), programs, software, and documentation found on or accessible through this site. Moreover, you may not (i) use any “deep link,” “page scrape,” “robot,” “spider,” or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of this site or in any way reproduce or circumvent the navigational structure or presentation of this site to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through this site, (ii) attempt to gain unauthorized access to any portion or feature of this site or any other systems or networks connected to this site or to any Tristar Products server(s) or to any of the services offered on or through this site, by hacking, password “mining,” or any other illegitimate means, (iii) probe, scan, or test the vulnerability of this site or any network connected to this site, nor breach the security or authentication measures on this site or any network(s) connected to this site, (iv) reverse look-up, trace, or seek to trace any information on any other user of or visitor to this site, (v) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of this site or Tristar Products’ system(s) or network(s) or any system(s) or network(s) connected to this site, (vi) use any device, software, or routine to interfere with the proper working of this site or any transaction conducted on this site, or with any other person’s use of this site, and (vii) forge headers, impersonate a person, or otherwise manipulate identifiers in order to disguise your identity or the origin of any message or transmittal you send to Tristar Products on or through this site. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COPYING OR REPRODUCING ANY INFORMATION OR MATERIALS PROVIDED BY TRISTAR PRODUCTS TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
  3. USER OBLIGATIONS. By installing, accessing, or using this site in order to view our information and materials and/or purchase a product, you represent that you are of the legal age to execute a legally enforceable contract under the laws of the state and/or country in which you reside and will, at all times, provide true, accurate, current, and complete information when submitting information to this site, including, without limitation, when you provide information via a registration or submission form found on any of this site. If you provide any false, inaccurate, untrue, or incomplete information, Tristar Products reserves the right to terminate your access and use of this site and/or cancel any of your product purchases or transactions with Tristar Products. In addition, you agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of this site. You also acknowledge and agree that use of the Internet and this site are solely at your own risk. While Tristar Products has endeavored in each instance to create a secure and reliable Site, you should understand that the confidentiality of any communication or material transmitted to/from this site over the Internet or other global communication network cannot be guaranteed. Accordingly, Tristar Products is not responsible for the security of any information transmitted via the Internet, the accuracy of the information contained on this site, or for the consequences of any reliance on such information. You must make your own determination as to these issues.
  4. PROPRIETARY RIGHTS. All text, graphics, user interfaces, visual interfaces, photographs, audio, video, sounds, images, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of any content contained on or available through this site, unless otherwise indicated, are owned, controlled, and licensed by Tristar Products and/or its suppliers and are protected by law including, but not limited to, United States copyright, trade secret, patent, and trademark law, as well as other state, national, and international laws and regulations. Except as expressly provided herein, Tristar Products does not grant any express or implied right to you or any other person under any intellectual or proprietary rights. Accordingly, your unauthorized use of this site may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes. Please be aware that Tristar Products actively and aggressively enforces its intellectual property rights to the fullest extent of the law. The www.powerjuicer.com Web site is Copyright © 2003-04-05-06-07-08-09 Tristar Products and/or its licensors. All rights reserved. Tristar Products also owns a copyright in the contents of each of this site as a collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of the content of each of this site. Any downloadable or printable programs, information, or materials available through this site and all intellectual property and/or proprietary rights related thereto, unless otherwise indicated, are owned by Tristar Products and/or its suppliers. [TRADEMARK] and all other names, logos, and icons identifying Tristar Products and its programs, products, and services are proprietary trademarks of Tristar Products, and any use of such marks without the express written permission of Tristar Products is strictly prohibited. Other product and company names mentioned herein may be the trademarks and/or service marks of their respective owners.
  5. ON-LINE-PURCHASES; SPECIFIC PROGRAMS; OTHER TERMS AND CONDITIONS. Additional notices, terms, and conditions may apply to the purchase of goods, participation in a particular program, and/or to specific portions or features of any of this site, all of which are made a part of this TOS by this reference. You agree to abide by such other notices, terms, and conditions, including where applicable representing that you are of sufficient legal age to acquire a product and/or use or participate in a program, service, or feature. If there is a conflict between this TOS and the terms posted for or applicable to a specific portion of this site, including any areas to enable the on-line purchase of items or for any program or service offered on or through the site, the latter terms shall control with respect to your use of that portion of the site. Tristar Products’ obligations, if any, with respect to its services, programs, and/or products are governed solely by the terms, conditions, notices, and agreements pursuant to which they are provided, and nothing on this site should be construed to alter such terms, conditions, notices, and agreements.
  6. PRIVACY POLICY. You understand, acknowledge, and agree that the operation of certain portions of the site and/or the receipt of certain information, such as newsletters from this site, requires the submission, use, and dissemination of various personal identifying information. Accordingly, if you wish to access and use thoseareas of this site, you acknowledge and agree that your use of this site will constitute acceptance of Tristar Products’ personal identifying information collection and use practices. Please see Tristar Products’ Privacy Policy for a summary of Tristar Products’ personal identifying information collection and use practices.
  7. ENFORCING SECURITY ON THE SITE. Actual or attempted unauthorized use of this site may result in criminal and/or civil prosecution, including, without limitation, punishment under the Computer Fraud and Abuse Act of 1986. Tristar Products reserves the right to view, monitor, and record activity on this site without notice or permission from you. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal activity on this site. Tristar Products will also comply with all court orders involving requests for such information. In addition to the foregoing, Tristar Products reserves the right to at any time, and without notice, to modify, suspend, terminate, or interrupt operation of or access to this site, or any portion of this site, for any reason.
  8. SUBMISSIONS. Tristar Products welcomes your feedback and suggestions about how to improve this site and/or the products and services of Tristar Products. By transmitting any suggestions, information, material, or other content (collectively, “feedback”) to Tristar Products, you represent and warrant that such feedback does not infringe, misappropriate, and/or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey such feedback to Tristar Products. In addition, any feedback received through these Tristar Sites will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for Tristar Products to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.
  9. THIRD PARTY PRODUCTS/SERVICES. Tristar Products, in its sole discretion, may post the advertisements of third parties on this site and/or feature materials, programs, products, and services provided by third parties. Tristar Products makes no representations with respect to, nor does it guarantee or endorse, the quality, non-infringement, accuracy, completeness, timeliness, reliability, or correct sequencing of such third party materials, programs, products, and services or any other materials, programs, products, and services which such third party materials, products, and services may access. Your correspondence or any other dealings with third parties found on this site are solely between you and such third party. Tristar Products expressly disclaims responsibility and liability for all third party provided materials, programs, products, and services contained on or accessed through this site, and you agree that Tristar Products shall not be responsible for any loss or damage of any sort incurred as a result of any such dealings or as the result of the presence of such third parties on this site.
  10. LINKS TO OTHER SITES. Tristar Products may provide links, in its sole discretion, to other sites on the World Wide Web for your convenience in locating related information, products, and services. These sites have not necessarily been reviewed by Tristar Products and are maintained by third parties over which Tristar Products exercises no control. Accordingly, Tristar Products expressly disclaims any responsibility for the content, materials, accuracy of information, and/or quality of the products or services provided by, available through, or advertised on these third party web sites. Moreover, these links do not imply an endorsement with respect to any third party or any web site or the products or services provided by any third party.
  11. LINKS TO THESE SITES. Tristar Products encourages and permits text links to these Tristar Sites. However, Tristar Products is an organization committed to the highest ethics and standards and therefore, any links to this site should not suggest that Tristar Products promotes or otherwise endorses any third party products, services, programs, causes, campaigns, websites, or information unless Tristar Products has provided express prior written consent for such promotion or endorsement.
  12. DISCLAIMER. WHILE TRISTAR PRODUCTS ENDEAVORS TO PROVIDE THE MOST ACCURATE, UP-TO-DATE, AND RELIABLE INFORMATION, SERVICES, SOFTWARE, AND MATERIALS AVAILABLE, THE INFORMATION, SERVICES, SOFTWARE, AND MATERIALS AVAILABLE ON OR THROUGH THESE SITES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS AND MAY INCLUDE ERRORS, OMISSIONS, OR OTHER INACCURACIES. TRISTAR PRODUCTS DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE USE OR THE RESULTS OF THE USE OF ANY INFORMATION, INCLUDING, WITHOUT LIMITATION, ANY AUDIO, VISUAL, OR VIDEO CONTENT posted, made available through, or accessible on this site. MOREOVER, TRISTAR PRODUCTS MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, COMPLETENESS, TIMELINESS, RELIABILITY, LEGALITY, OR ACCURACY OF THE INFORMATION, SERVICES, AND MATERIALS AVAILABLE ON THESE SITES FOR ANY PURPOSE, AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TRISTAR PRODUCTS MAY MAKE MODIFICATIONS AND/OR CHANGES WITH RESPECT TO THESE SITES OR IN THE INFORMATION, SERVICES, SOFTWARE, AND MATERIALS AVAILABLE ON THESE SITES AT ANY TIME AND FOR ANY REASON. YOU ASSUME THE SOLE RISK OF MAKING USE AND/OR RELYING ON THE INFORMATION, SERVICES, AND MATERIALS AVAILABLE ON THESE SITES.
  13. LIMITATION OF LIABILITY. You expressly absolve and release Tristar Products from any claim of harm resulting from a cause beyond Tristar Products’ control, including, but not limited to, failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, or natural disasters, strikes, or other labor problems, wars, or governmental restrictions. MOREOVER, IN NO EVENT SHALL TRISTAR PRODUCTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THESE SITES OR WITH THE DELAY OR INABILITY TO USE THESE SITES, OR FOR ANY INFORMATION, SERVICES, AND MATERIALS AVAILABLE THROUGH THESE SITES, OR OTHERWISE ARISING OUT OF UTILIZATION OF THESE SITES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF TRISTAR PRODUCTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABLITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY. NOTWITHSTANDING THE FOREGOING, TOTAL LIABILITY OF TRISTAR PRODUCTS FOR ANY REASON WHATSOEVER RELATED TO USE OF ANY OR ALL OF THESE SITES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO TRISTAR PRODUCTS DURING THE PAST SIX MONTHS IN CONNECTION WITH THE SUBJECT MATTER OF THE PARTICULAR DISPUTE.
  14. INDEMNITY. You agree to defend, indemnify, and hold harmless Tristar Products and its affiliates and all of their employees, agents, directors, officers, proprietors, partners, representatives, shareholders, servants, attorneys, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and litigation expenses), relating to or arising from any breach by you of this TOS.
  15. GOVERNING LAW. This TOS has been made in and will be construed and enforced in accordance with the laws of the State of Connecticut as applied to agreements entered into and completely performed in the State of Connecticut. Any action to enforce this TOS will be brought in the federal or state courts presiding in Connecticut, U.S., and all parties to this TOS expressly agree to be subject to the jurisdiction of such courts. A printed version of this TOS and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this TOS to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. This site are controlled and operated by Tristar Products from its offices and facilities within the United States. Tristar Products makes no representation that this site are appropriate or available for use in other locations, and access to this site from territories or nations where any aspect of this site are illegal is prohibited. You access this site on your own volition and are responsible for compliance with all applicable local laws.
  16. TERM AND TERMINATION. This TOS will take effect at the time you click “I ACCEPT”, submit
    information through this site, respond to a request for information, and/or begin installing, accessing, or using any of this site, whichever is earliest. Tristar Products reserves the right at any time and for any reason to deny you access to any and/or all of the Tristar Sites or to any portio n thereof and to terminate this TOS. This TOS will terminate automatically if you fail to comply with this TOS, subject to the survival rights of certain provisions identified below. Termination will be effective without notice. You may also terminate this TOS at any time by ceasing to use this site, but all applicable provisions of this TOS will survive termination, as identified below. Upon termination, you must destroy all copies of any aspect of this site in your possession. The provisions concerning proprietary and intellectual property rights, submissions, indemnity, disclaimers of warranty and liability, admissibility of this TOS, and governing law will survive the termination of this TOS for any reason.
  17. WAIVER & SEVERABILITY. Failure to insist on strict performance of any of the terms and conditions of this TOS will not operate as a waiver of any subsequent default or failure of performance. No waiver by Tristar Products of any right under this TOS will be deemed to be either a waiver of any other right or provision or a wavier of that same right or provision at any other time. If any part of this TOS is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and the liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of this TOS shall continue in effect.
  18. ENTIRE AGREEMENT. No joint venture, partnership, employment, or agency relationship exists between you and Tristar Products as result of this TOS or your utilization of any these Tristar Sites. This TOS, Tristar Products’ Privacy Policy, and any related or associated product purchase, service, or software license agreements, which are all hereby incorporated by reference as if set forth fully herein, represent the entire agreement between you and Tristar Products with respect to use of any of this site, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Tristar Products with respect to this site. Please note that Tristar Products reserves the right to change the terms and conditions of this TOS and the terms and conditions under which this site and its many offerings are extended to you by posting a revised TOS and mailing and/or e-mailing notice thereof to you. In addition, Tristar Products may add, modify, or delete any aspect, program, or feature of this site. Your continued use of this site following any addition, modification, or deletion will be conclusively deemed acceptance of any change to the terms and conditions of this TOS. Accordingly, please review the TOS found at this location on a periodic basis.
  19. CONTACT INFORMATION. If you have questions regarding this site or if you are interested in obtaining more information concerning Tristar Products and its products or services or permission to use any Tristar Products’ content, please contact Tristar Products at 973-575-5400 (phone) or 973-575-6708 (facsimile).

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